DNA Warranties

Datanet Assets focuses on outstanding customer service and reliability. We pride ourselves on our customers’ confidence in our products. We guarantee satisfaction and our goal is to go above and beyond for every customer.

 

Datanet Assets warrants that its products are free from defect in material and workmanship. According to the specific duration and conditions set forth below, Datanet Assets will, at its choice, either repair or replace its product or any part of its product that prove to be defective because of defect of material or improper workmanship. Defective product will be repaired or replaced on an exchange basis. If Datanet Assets is unable to repair or replace the product, refund will be issued at current market value from the time that warranty claim is made.

 

Except as listed below, all Datanet Assets products including Transceivers designed to reach less than 80 kilometers will carry a 10 year serviceable lifetime from the date of purchase from Datanet Assets. With respect to all Transceivers that are designed to reach 80 kilometers or further, or for any custom made Datanet Assets product, the serviceable lifetime is 3 years. Batteries have a warranty of 1 year.

 

With respect to non-Datanet Assets-branded products, any warranty is provided by the original manufacturer and not by Datanet Assets. These products may only be returned in accordance with the return policy in effect for the original manufacturer. The warranties and technical support may vary from product to product.

 

Datanet Assets is not responsible for damage to its product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. Datanet Assets is not responsible for any product where the original identification information has been altered, obliterated, or removed, has not been handled or packaged correctly, or has been resold contrary to the US export regulations.

 

Datanet Assets is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing Datanet Assets product. This warranty excludes third party software, connected equipment or stored data. In the event of a claim, Datanet Assets’ sole obligation shall be replacement of the hardware.

 

Warranty is non-transferable and claims must be made by the original end-user in order to provide proper customer care and reliability of shared information for determination of a solution. Datanet Assets cannot be held responsible for product failures out of our control, such as improper installation or repairs, damages caused by misuse through testing or alterations. An original or copy of an original invoice is required upon claim of warranty. This invoice must be either from Datanet Assets itself, an authorized distributor of Datanet Assets, or a reseller who purchased the product through an authorized channel. Products purchased outside of direct channels will not be covered under Datanet Assets Warranty.

 

Products may be returned directly to Datanet Assets only after obtaining a proper Return Merchandise Authorization (RMA) number from an authorized Datanet Assets representative. An RMA Number can be obtained by e-mailing the RMA form to returns@datanetassets.com.

 

THE FOREGOING IS THE COMPLETE WARRANTY FOR DATANET ASSETS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO DATANET ASSETS AND DATANET ASSETS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

DATANET ASSETS PRODUCTS ARE NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT EQUIPMENT OR FOR APPLICATIONS IN WHICH THE FAILURE OR MALFUNCTION OF THE PRODUCTS WOULD CREATE A SITUATION IN WHICH PERSONAL INJURY OR DEATH IS LIKELY TO OCCUR. DATANET ASSETS PRODUCTS SHALL NOT BE LIABLE FOR THE DEATH OF ANY PERSON OR ANY LOSS, INJURY OR DAMAGE TO PERSONS OR PROPERTY BY USE OF PRODUCTS USED IN APPLICATIONS INCLUDING, BUT NOT LIMITED TO, MILITARY OR MILITARY-RELATED EQUIPMENT, TRAFFIC CONTROL EQUIPMENT, DISASTER PREVENTION SYSTEMS AND MEDICAL OR MEDICAL-RELATED EQUIPMENT. IF SUCH USE IS INTENDED, CONTACT DATANET ASSETS FOR COMPONENTS SUITABLE FOR SUCH APPLICATIONS.

 

DATANET ASSETS’ TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND. REPAIR, REPLACEMENT OR REFUND ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DATANET ASSETS SHALL NOT BE LIABLE TO THE PURCHASER OR END USER CUSTOMER OF A DATANET ASSETS FOR ANY DAMAGES, EXPENSES, LOST DATA, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE DATANET ASSETS, EVEN IF DATANET ASSETS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

 

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

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